Understanding Steam’s Refund Process for Game Developers The Steam refund policy allows players to request refunds under certain conditions, a crucial aspect for any game developer to understand in order to manage player expectations and financials effectively. Refund Eligibility Criteria Time Limit: Refunds must be requested within 14 days of […]
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What is the process for offering refunds for my game sold on Steam, and how can I ensure customer satisfaction while maintaining my developer policies?
Understanding Steam’s Refund Process Steam provides a straightforward refund policy which allows players to request refunds for games. To be eligible, a game must have been purchased within the last 14 days and played for less than two hours. As a developer, understanding the intricacies of this process is crucial. […]