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TL;DR
Roblox doesn’t offer a public phone number for customer support. All player assistance is handled through their online help center and ticket system at help.roblox.com.
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Roblox’s Official Phone Contact Information
Roblox does not provide a public customer service phone number for general player support. The company has deliberately moved away from phone-based support in favor of their online help center and ticket system.
Why No Phone Number?
As a platform serving millions of users worldwide, Roblox found that handling support requests through their digital channels allows them to:
- Provide faster response times
- Maintain detailed records of support interactions
- Offer 24/7 availability across different time zones
- Handle the massive volume of daily support requests efficiently
How to Contact Roblox Support
The primary way to reach Roblox is through their official support system:
- Help Center: Visit help.roblox.com to browse common solutions
- Contact Form: Submit a support ticket through their “Contact Us” page
- In-Game Reporting: Use the report feature for immediate safety concerns
Business and Media Inquiries
For business partnerships, media requests, or corporate communications, Roblox does provide contact information through their corporate website. However, this is specifically for business-related matters, not player support issues.
Response Times and Expectations
Roblox typically responds to support tickets within 24-48 hours, though complex issues may take longer. Their support team handles account security, billing questions, technical problems, and safety reports through this system.
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Who this is for: Roblox players seeking direct contact methods and anyone needing official support channels.
