Table of Contents
TL;DR
Roblox error code 264 means your account is trying to launch the same game from multiple devices. Close Roblox on all devices, wait a few minutes, then restart on your preferred device.
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Understanding Roblox Error Code 264
Roblox error code 264 appears when the platform detects that your account is trying to launch the same game experience from multiple devices simultaneously. This security measure prevents account sharing and ensures fair gameplay across Roblox’s ecosystem.
Why This Error Occurs
The most common trigger is having Roblox running on two different devices with the same account. For example, if you’re playing on your phone and then try to join the same game on your computer without properly closing the mobile session, you’ll encounter this error.
Sometimes the error persists even after closing other sessions due to Roblox’s servers not immediately recognizing that you’ve disconnected from the previous device. Network interruptions can also cause phantom sessions that trigger the error.
Quick Solutions That Work
Immediate Steps
- Close Roblox completely on all devices where it might be running
- Wait 2-3 minutes for servers to register the disconnection
- Restart the Roblox application on your preferred device
- Clear your browser cache if using Roblox through a web browser
For Persistent Cases
If the error continues appearing, try logging out of your Roblox account entirely and logging back in. This forces a fresh authentication session and typically resolves any lingering connection issues.
Some players find success by switching between different internet connections (like mobile data vs WiFi) to reset their network session with Roblox’s servers.
Prevention Tips
Always properly exit Roblox games rather than just closing your browser or switching apps. Use the in-game leave button or Roblox’s official logout feature to ensure clean disconnections.
If you frequently switch between devices, develop a habit of fully closing Roblox on one device before opening it on another. This simple practice eliminates most error 264 occurrences.
Understanding these connection quirks helps you enjoy smoother gaming sessions and explore the vast world of Roblox experiences without interruption.
Who this is for: Roblox players experiencing connection issues when switching between devices or encountering error code 264.
