Digital Services Act

What is this page for?

On this page you will find information about the steps we have taken to comply with Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000/31/EC (Digital Services Act, DSA).

Please note that Playgama qualifies as a micro or small enterprise, as defined in Recommendation 2003/361/EC, and Playgama is not a very large online platform within the meaning of Article 33 of the DSA.

Single Point of Contact and Legal Representative

For direct communication with users in the EU, the European Commission, EU Member States’ authorities, and the European Board for Digital Services regarding the application of the DSA: please submit inquiries in English to [email protected] (Subject: DSA).

Terms and Conditions

We expect everyone to follow our terms and conditions to make the Playgama safe and interesting for everyone. We have:

• Terms of Use that apply to all Playgama Users and Partners
• Terms and Conditions that apply to Game Developers

If we publish a new version of these rules, we will promptly notify users by revising the date, or in some cases, by adding notices on the website or sending email updates to users.

Our Approach to Managing Harmful or Illegal Content

At Playgama, we’re committed to creating a safe and respectful environment for everyone. To help keep our community positive, we take action when content violates our terms and conditions or may be illegal.Depending on the situation, we may:

• Send a friendly reminder or warning if something goes against our terms
• Remove content that’s found to be illegal
• In rare cases of repeated or severe violations, limit access to certain features or accounts

We encourage you to report content you believe is inappropriate or harmful — your input helps keep Playgama safe and enjoyable for all. We take reports seriously. Every flagged case is carefully reviewed by our trained team to ensure a fair and thoughtful response.

Reporting Misconduct

If you suspect that content you encounter in any of our games or services is illegal or violates our rules, you can use this form to report it.

1. A sufficiently substantiated explanation of the reasons why you believe the information is illegal content
2. An indication of the exact electronic location of that information, such as the exact URL or URLs, and, where necessary, additional information enabling the identification of the illegal content
3. Your name and email address